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Simplifying Onboarding with Entrust Digital Account Opening Solution

Let’s be honest — opening a new bank account shouldn’t feel like applying for a passport in the 90s. Yet, for many customers today, it still does. Endless paperwork, long wait times, and the back-and-forth of identity verification can turn what should be an exciting step into a frustrating chore.

And for banks and credit unions? Every extra hurdle risks losing a potential customer to a competitor offering a smoother digital experience. The demand for faster, safer onboarding has never been louder — and Entrust is answering the call. In this blog, we will talk about how Entrust’s Digital Account Opening Solution is revolutionizing the onboarding process for financial institutions.

About Entrust

Entrust is a global powerhouse that’s been securing identities and payments for over 50 years. The company has grown to a team of more than 3,300 employees, serving clients across 150+ countries. Their impressive client list includes big names like NASA and even the U.S. Department of Defense — a testament to just how much trust they’ve built in the market.

Today, Entrust is estimated to pull in around $687.6 million in annual revenue — and they’re not slowing down. Their focus on innovation, especially in the digital security space, has kept them not just relevant, but leading.

What They Offer

Recognizing the need for a smarter way to open accounts, Entrust introduced their Digital Account Opening Solution — a game-changer for banks and credit unions.

Instead of complicated paperwork and manual checks, Entrust makes onboarding smooth and secure by layering in powerful features:

  • Biometric Identity Verification: Advanced technology that matches your face to your ID, cutting down on fraud without adding friction.
  • Document Validation: Automated checks to quickly verify documents like passports and driver’s licenses — less human error, more speed.
  • eKYC for Device and Reputation Checks: A behind-the-scenes look at a customer’s device and digital footprint to spot red flags before they become problems.
  • Instant Digital and Physical Card Issuance: Customers can get their digital payment card right in their mobile wallet — and even pick up a physical card in minutes at a branch or teller machine.
  • Built-in Compliance: Detailed audit logs and eKYC processes ensure financial institutions stay on the right side of regulations without added hassle.

It’s a full-service onboarding experience — and it all happens inside the bank’s existing mobile app. No need for customers to bounce between systems or apps.

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